Refund Policy

Last Updated: June 13, 2025

Thank you for choosing WhatsGrow. We strive to provide our customers with the best possible service. This Refund Policy outlines the terms and conditions under which refunds may be granted for our services.

1. Eligibility for Refund

Refunds are considered on a case-by-case basis. Generally, you may be eligible for a refund under the following circumstances:

  • Service Not Rendered: If you paid for a service that WhatsGrow failed to deliver or provide access to.
  • Major Service Defects: If the service you purchased has critical defects that prevent its core functionality and we are unable to resolve the issue within a reasonable timeframe.
  • Billing Errors: If you were incorrectly billed due to a system error or oversight on our part.

Please note that dissatisfaction with features or a change of mind after purchase may not be sufficient grounds for a full refund, especially if the service has been utilized.

2. Refund Request Process

To request a refund, you must contact our support team within [e.g., 7, 14, 30] days of your purchase or the incident that you believe warrants a refund. Please provide the following information with your request:

  • Your full name and email address associated with your WhatsGrow account.
  • Transaction ID or order number.
  • A detailed explanation of why you are requesting a refund.
  • Any supporting documentation (e.g., screenshots of errors).

You can submit your refund request by emailing us at info@yrhpsoftware.in.

3. Non-Refundable Items/Services

Certain items or services may not be eligible for a refund, including but not limited to:

  • Services that have been substantially used or consumed.
  • Custom development or setup fees.
  • Promotional or discounted service packages (unless otherwise specified).
  • Third-party fees or charges incurred on your behalf.

4. Processing Refunds

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [e.g., 7-10] business days. The exact timing may vary depending on your payment provider.

5. Changes to This Refund Policy

WhatsGrow reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

WhatsGrow Support
info@yrhpsoftware.in